SHIPPING

We ship domestically within the United States and internationally to Canada, Australia, Germany, Netherlands, and United Kingdom.

All orders are shipped from our Ohio warehouse.

Shipping Fee

United States
Free shipping on orders over USD$90
USD$9.95 on orders under USD$90

Canada, Australia, Germany, Netherlands, United Kingdom
Free shipping on orders over USD$90
USD$14.95 on orders under USD$90

Shipping Time

United States: 2-5 business days
Canada: 4-8 business days
Australia: 5-10 business days
Germany: 5-10 business days
Netherlands: 5-10 business days
United Kingdom: 5-10 business days

Please allow up to 3 days for order processing.

We cannot guarantee ship time to Hawaii, Alaska or to APO, DPO, and FPO addresses.

This is an estimated shipping time. Occasionally, delays may occur due to national holidays, extreme weather, customs clearance, or other unforeseen circumstances by the courier. We are not responsible for delays caused by these factors.

Import Duties

For international orders, duties and taxes are determined by the destination country’s customs authorities and are not included in the purchase price at checkout. These additional fees are the responsibility of the customer and are payable upon delivery.

Please note, if the courier is unable to collect payment for duties and taxes at the time of delivery, the parcel may either be returned to us or discarded by the local postal authority. If the order is successfully returned, return shipping and handling fees will be deducted from your refund. If the parcel is discarded, we regret that a refund or resend will not be possible.

UPDATE OR CANCEL ORDER

Please email us as soon as possible at hello@morrowandmint.com if you need to make any changes to your order.

While we will do our best to accommodate your request, please note that processing begins almost immediately after purchase. This means we may not be able to make changes, such as product changes, address updates, or cancellations, once your order is placed and confirmed. Kindly note we are not responsible for lost or returned packages due to incorrect addresses provided.

LOST OR STOLEN PACKAGES

We are not responsible for lost or stolen packages that have been confirmed as delivered. Please check with your local post office and neighbors for missing packages.

For US orders, if you still cannot locate the package, contact your local post office or report suspected theft online at USPS Claims or call 1-800-275-8777.

INCORRECT OR DEFECTIVE ITEM RECEIVED

We're deeply sorry about the mistake! Please contact us and we will do our best to make this right! This must be communicated to us within 7 days of receipt to be eligible for replacement or refund.